Chronic disease management in the Lombardy region: An evolutionary service network perspective

dianagosalvez Diana Gosalvez Prados última modificación 19/12/2013 11:37

This paper fits into the theoretical framework of service networks. Its aim is to understand service network change meaning, characteristics and connections with extant literature and to investigate how a service network can change in a specific context, a regulated sector. The regulated service network considered is the Italian health care network. A theoretical framework guided the analysis to explore how the actors' perceptions evolved during specific time, space, and relationship dimensions in terms of what, why and where changes happened, happen or will happen.

Tzannis A. Chronic disease management in the Lombardy region: An evolutionary service network perspective. Industrial Marketing Management. 2013; 42(7): 1042-1056. Available at: http://www.sciencedirect.com/science/article/pii/S0019850113001399


Artículo

19/12/2013
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Tzannis A.

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