Integrating health and social care in Torbay: Improving care for Mrs Smith

dianagosalvez Diana Gosálvez Prados last modified 11/11/2013 12:22

This paper tells the story of health and social care integration for older people in Torbay, and how the known barriers to this were overcome. It shows how integration evolved from small-scale beginnings to system-wide change. Central to the work done in Torbay was how care could be improved for ‘Mrs Smith’, a fictitious user of health and social care services.

Thistlethwaite P. Integrating health and social care in Torbay: Improving care for Mrs Smith. London: The King´s Fund; 2011. Available at: http://www.kingsfund.org.uk/publications/integrating_health_1.html


Study

5/04/2011

Integration of health and social care is a core policy aim of the new coalition government in England. It has several benefits for patients, particularly older people and those with long-term conditions. But how does integration work in practice?  This paper sets out how one particular area – Torbay – created an integrated care system that aimed to improve care for ‘Mrs Smith’, a fictitious user of health and social care services.

This case study sets out the background to the development of integrated care, the setting up of a pilot team, the implementation of an integrated management structure, the establishment of Torbay Care Trust (which is a fully integrated NHS organisation responsible for commissioning and providing community health and social care services) and assesses the impact of the integrated system on the performance of the Torbay health and social care economy. 


Thistlethwaite P

Resto de la Unión Europea
Integrated care