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Community Volunteers and Primary Care Providers Supporting Older Adults in System Navigation: A Mixed Methods Study

dianagosalvez Diana Gosálvez Prados last modified 14/02/2023 10:20

Primary care providers and community volunteers have important roles in supporting patient system navigation and utilization of community-based health and social services (CBHSS). This study aimed to explore the experiences and impacts of system navigation in a complex intervention supporting older adults. Primary care teams’ practice of system navigation was impacted by programme participation, including through learning about local CBHSS.


<p><a href="https://www.ijic.org/" target="_blank">&nbsp;International Journal of Integrated Care&nbsp;(IJIC)</a></p>