Chronic Disease Management Support Program

jessievenegas Jessie Venegas — 15/07/2009

McKesson Asia-Pacific

McKesson has delivered telephone-based, proactive support programs for patients with chronic disease for more than 10 years in Australia and New Zealand. With the aid of McKesson’s sophisticated decision support software and telephone-based services, disease management programs can be effectively delivered across large populations, including those in regional and remote areas. Their programs involve patient enrolment, assessment and GP liaison to improve illness knowledge, treatment compliance and clinical outcomes. Although face-to-face consultations with doctors and other trained health professionals are essential, telephone interactions can increase the frequency, timeliness and overall access to services. The use of clinical software for regular monitoring of each patient’s health status allows telephone case managers and other healthcare professionals to manage larger numbers of patients without the constraint of a traditional face-to-face workload, as well as to provide responsive 24/7 support and assistance.

Diabetes, Insuficiencia cardiaca, EPOC, Asma

Detección
Crea registros y sistemas de contacto de pacientes
Tratamiento
Desarrolla los elementos básicos para un sistema de salud integrado , Provee o apoya políticas sanitarias para facilitar la planificación y la integración a nivel local y regional , Facilita la gestión por procesos , Fomenta sistemas electrónicos de información sanitaria para mejorar la calidad de la atención
Objetivos de autogestión
Reorienta al sistema sanitario para apoyar la autogestión

15/07/2009

15/07/2009

NUEVA ZELANDA

Wellington

Wellington

Wellington
Mapa de Prácticas

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